Hotel Renovation

If you are considering buying an old hotel, we recommend you read our recent blog about hotel restoration and make the most of space and decorations.

New hotel construction

If you are planning a new hotel construction project and are in need of highly trained commercial hotel contractors to install your wall coverings, floor coverings, and other construction services, then you are in the right place. In addition to the renovation of the hotel, we also have extensive experience working on the construction of new hotels to bring your hotel building to completion on time and within budgets. We have done our homework with regard to the thousands of hotel renovation and restoration “experts” throughout the world. The spectrum of these companies covers a broad range of simple painting companies, full-service hotel painting, and renovation services and hotel renovation contractors.

Regardless of the size or scope of the company you are considering, we suggest that you take the time to perform your due diligence and retain the services of a company that responds to your requests, has a proven track record of beautiful projects, done on time and on budget, and can substantiate their work with valid reviews by their clients.

When you look through our portfolio and list of past clients, you will see that we have worked on a variety of new hotel construction projects, including the Hilton Garden Inn in Hickory, North Carolina, and the notable Aloft Hotel in Raleigh, North Carolina.

Keeping a Hotel Running During Renovations

 Renovations are an important part of a hotel’s life cycle. There are many reasons to renovate: updating design and décor, repairing wear and tear, improving technology, and complying with new brand standards. Unfortunately, most hotels still have to remain operational during renovations in order to continue gaining revenue. This means risking an unpleasant experience for guests. Although some things can’t be avoided when renovating, there are some things that can be done to create a better environment for guests who are staying in a hotel during renovations.

Planning ahead is very important when performing renovations. Reviewing the hotel’s occupancy trends from prior years and determining its off-season is important, as this will be the ideal time to renovate. A buffer period of a few weeks at the end of the project should also be allowed since there are almost always some unexpected circumstances that arise during renovations.

If renovating rooms, one section or floor should be done at a time so that there are still rooms available for guests. Rooms near the construction site should be kept empty if possible. If not, guests need to be informed of the disturbances, and it is good to offer discounted rates to compensate for any inconveniences. Barricades around constructions zones are also necessary; however, these can be made visually attractive. Pictures of what the renovated areas will look like after the project is finished can be displayed on the barriers.

It is also important to have quiet hours. No construction should be done at night. The noisiest construction should be scheduled between check-out and check-in hours– usually between 11 a.m. and 3 p.m. Having the front-desk staff ask guests if they plan on sleeping in or a late check-out and placing them in rooms further from the noise is another considerate practice that will keep guests happy.

There should also be a system for complaints. Someone should be assigned to take any complaints and communicate them to management as well as find a way to make the guest happy. If a guest has complaints, their needs should be accommodated as best as possible, or they should be compensated in some other way. If someone complains about the noise, move them further away from construction if possible. If not, offer them a discount or maybe a free meal. The most important thing is to keep the guest happy and give them a good experience.

During renovations, everyone should be updated on what is happening. Guests and staff members should all be kept updated. This can be done through social media and websites for guests and at meetings for the staff. Keeping staff updated on what is happening will boost their excitement for the new things to come, which will be carried over into their interactions with guests. Guests also prefer transparency about renovations over pretending that everything is just business as usual. Sharing the plans for improvement with guests will also make them excited about what is to come.

The guest’s happiness is critical in the hospitality industry, so the most important thing to remember is that their experience should be as pleasant as possible despite the inconveniences that come with renovations. By creating a welcoming and accommodating atmosphere, it is possible to successfully keep a hotel running while renovations are completed.

Hotel Restoration and FF&E

When looking to renovate or restore and existing hotel, there are numerous things to consider as they relate to current decor and FF&E.

This brief articles will touch on the many things to consider when looking to restore a hotel and upgrade your brand and balance sheet.

Make no mistake, restoring a hotel to current standards and deciding on how to do it and then hiring the right company to do it, is a time consuming, full time commitment.

But the results can be life, and business, changing for years to come.

In addition, this is a busy topic among many in the hotel and hospitality industry. From hotel owners, managers and investors to the service companies that make their living from providing great services to them, it is an interesting topic.

It is also a pivotal time in the evolution of your hotel and brand because doing it right or wrong, can have a lasting affect on your business and your bottom line.

If you don’t think this is a huge part of a successful hotel or that no one is paying attention, have a look at this video. Yes, they made an entire series about hotel renovations with Gordon Ramsey:

Now, before we get into the nuances of this industry, let’s take a look at all the elements of hotel and hospitality renovations:

  • furniture
  • fixtures
  • bedding
  • lighting and lamps
  • painting
  • lobby decor
  • office and meeting room decor
  • fitness room decor
  • restaurant decor
  • bar decor
  • pool area furnishings and decor
  • equipment for efficient operations

That is just  a brief list. But you get the idea that this is a monumental decision with huge ramifications.

We suggest you take the time to do your research and work with only highly rated and reviewed companies, professionals and consultants with this type of important project.

Best of luck!

When Is The Best Time To Renovate A Hotel?

Being in charge of a hotel is not an easy task, there are many aspects to take care of and solve to continually improve the service. For example, furniture, a critical element that guarantees the comfort of your guests, is something that always needs care and attention.

The furniture of a hotel is one of the main aspects that your guests take into account since it depends on your rest and comfort. As an example of this, today we want to talk about some of the spaces where the furniture is required to be in perfect conditions: the pool and garden area, areas that have the purpose of providing tranquility and comfort to those who decide to hang out there.

In these areas, hotel beds are the critical furniture for outdoor, however often the importance or due attention is not given.

When they require constant maintenance

In general, the furniture – be it interior or exterior – always requires some maintenance depending on the material. However, there is furniture for hotels that tend to be more delicate, so they must be continuously maintained, which implies investing time and extra money.

Probably, for now, you still do not notice, but having this type of hotel equipment can increase expenses since, in addition to paying maintenance, sometimes individual (and expensive) cleaning products are required for a particular kind of material.

Do not you think it would be convenient to save the expenses that are generated by giving them maintenance very often or paying for these unique products? Better renovate furniture by researching what kind of hotel beds require little maintenance.